Category Archives for "Norton Troubleshoot"

Fix problems opening Norton for Mac
Mar 21

Fix problems opening Norton for Mac

By admin | Norton Troubleshoot

Fix problems opening Norton Mac – Norton is also popular among the Mac users. It is repeatability admire for its performance to protect the Mac device for many users. But that doesn’t mean that Mac users are away from the technical issues caused by some software glitch. One of such problems is opening Norton for mac.

Fix problems opening Norton Mac

Fix problems opening Norton Mac

Step 1: Restart your Mac Device

When the Norton causes an issue in the opening on your Mac device then the first thing you try is to restart it. Sometimes, the Mac freezes and stop responding the way it should. Or the issue of RAM unavailability can also lead to this problem.

  • Close all the application running on the device.
  • Also, save this webpage as a bookmark, so you can access it easily.
  • Click on the Restart button your Mac device.
  • Once the computer starts again, check whether the problem still persists for not.

If the error while Opening Norton for Mac still shows then go to the next step.

Step 2: Run RemoveSymantecMacFiles tool

This is a specialized tool to remove Norton software from the Mac device. You just need to download and run it on the Mac device.

  • Open the web browser and Download the RemoveSymantecMacFiles.zip file.
  • Click on the Finder icon on your Mac screen.
  • On the menu bar, click Go and then choose Download.
  • The Download folder will appear having all the file or software that you have downloaded.
  • To open the RemoveSymantecMacFiles, double-click on it.
  • In the RemoveSymantecMacFiles folder, control-click the RemoveSymantecMacFiles.command file, and then click Open with and then choose Terminal (default).
  • For this step, you will need the administrator permission by providing a password on the Mac.
  • In the terminal window, enter the administrator password and click return.
  • To remove all Symantec file and folder press 1. Or press 2 to return without removing anything.
  • Now, RemoveSymantecMacFiles will remove all the file and folder related to Symantec.
  • Once the removal is done, restart your device.

Now you have completely remove Norton from your system. Next step is to install the software back on your device to fix problems opening Norton for Mac.

Step 3: Reinstall Mac

To reinstall Norton on your device, just follow these simple and easy steps.

  • Open the web browser on your Mac device.
  • Go to the Norton Website and Sign in.
  • Enter your email address and password to sign in to the Norton Account.
  • Go to the Norton setup window and click on Download Norton.
  • When prompted, click Agree & Download.
  • Save the downloaded zip file and move to the installation steps.
  • Double-click to open the Norton product installer.
  • Click Agree & Install and the installer will start automatically.
  • Follow the on-screen instruction to complete the installation.
  • Restart your computer and check whether the problems opening Norton for Mac still occurs.

If the problem is solved then you can go on to use the Norton product on your device. Else, you can call at our toll-free number for support.

Some Related Issues and Norton Support

The problem with the Norton software in Mac is common. Some related errors are mentioned below, you can use these troubleshooting steps to fix them.

  • Norton for Mac not working
  • Norton repair tool
  • Norton will not open
  • Norton problems today
  • Norton security installation problems
  • Windows 10 and Norton internet security
  • Norton won’t open on Mac
  • Norton internet security pending Mac

For all these issues and more you can call at our customer support number. Our services are 24/7 available, you can and ask for assistance anytime.

Norton com setup US at Norton.com/setup.

Hope You like the Article related to “Fix problems opening Norton Mac”!

Feb 28

How to Fix Norton Online Backup error?

By admin | Norton Troubleshoot

Fix Norton Online Backup Error – This digital world where you can keep all device connected and enjoy the fastest peering speed has a dark side too. Where people with their malicious content tries to get access to your personal details, bank details, and other important information. Then, they blackmail you and ask for hard-earned money in exchange for information. To protect you from such events, Norton Antivirus, Anti Malware, and other security protocols come o aid.

While using a Norton Product, you may face one or more error, which can totally be fixed by following few troubleshooting steps. You should fix these error as soon as possible to fix these errors. One of these errors is Norton Online Backup Error.

Fix Norton Online Backup Error

How to Fix Norton Online Backup error?

What is Norton Online Backup Error?

“There is a backup problem. Make sure the destination drive or device is connected…”

If you see this written on your screen then this article will help you understand and fix the error. The Possible reasons for the Norton Online Backup Error are:

  • Norton Online Backup is unable to backup one or more files as the file(s) are open.
  • Make sure that all your programs and files are closed before the backup starts.
  • Some applications lock files even when they are minimized to the Notification area.
  • You may also get this error if any of your shared files or folders that are selected for backup are in use.
  • Make sure that any of your shared files or folders that are selected for backup are not in use by any network users.

To fix these errors follow below-mentioned steps and try backing up your data again.

Step 1: Create a New Norton Backup Set

  • Launch your Norton Application on your device. Make sure no other application or file is opened.
  • Go to the Settings option in the Norton Application Window.
  • Hover over the Detailed Settings and click on the Backup Settings.
  • Locate the Manage Backup and click on Configure next to it.
  • Now go to the Summary tab and under the Things, You Can Do, Click on Create new Backup set.
  • Enter the name you want to give to your backup and click OK.
  • Go to the What tab and under Backup Source, add or remove file and document you wish to backup.
  • Under the File Types, check or uncheck the kind or type of files you wish to backup.
  • Go to the Where tab, select the right backup destination.
  • Now, click Save Settings and Run Backup.

It will take a few minutes depending the size of backup to complete the process. Have patience.

Step 2: Delete the Old Norton Backup Set

  • Launch your Norton Application on your device. Make sure no other application or file is opened.
  • Go to the Settings option in the Norton Application Window.
  • Hover over the Detailed Settings and click on the Backup Settings.
  • Locate the Manage Backup and click on Configure next to it.
  • Now go to the Summary tab and under Backup Set Name, select the name of backup you want to delete.
  • Go to the Delete Backup Set under the Things You Can Do.
  • In next Window, Click on Delete Backup Set. It prompted click Yes.

If you are facing any issue while creating or delete the Norton Backup then contact our Customer Support Team. A technician will connect with you and help you with the issue.

Note:- If you need any help regarding Norton Setup then visit Norton.com/Setup.